Free Shipping
We use International Express Service for all international deliveries. Please allow around 5-15 working days from dispatch. Additional delays may occur during the months of September - March due to the high demand and heavy load on postal services and customs. Usually, if the item you ordered is in stock, we will ship out it in 2 days.
Cancellations
Cancellation of an order must be requested before the order has been dispatched.Because that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Return policy
We are committed to your complete satisfaction.You must contact us before sending the items back.All items sent back to us must be in their original condition i.e. not worn,altered or washed,with all tags attached. If returning items for a refund:all returned items are subject to a 15% restocking fee.Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges,you will be responsible for the shipping and handling costs. Additionally,we recommend that you add tracking and insurance for your own protection,as we cannot be responsible for lost shipments.
Exchanges
We will accept exchanges for a different size or color within 3 days of the original order dispatch date.If you would like to exchange items to a different style,you would have to return your items for a refund and place a new order for the style you prefer. You must contact us before sending the items back.All items sent back to us must be in their original condition i.e.not worn,altered or washed,with all tags attached.Worn or dirty items will be returned back to you. We do not cover the shipping cost of exchanges,you will be responsible for the return postage and for the shipping and handling and 15% restocking fee.
Perfect quality of service is our ultimate mission.Please trust us www.sellmbt.com.
Contact Us
If you have any questions or suggestions,please contact us.
